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    The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



    Folder General (2)
    General Web Hosting Questions


    Article I have a fast internet connection (DSL/cable) - can I just host my own site?
    You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
    Views: 891
    Article Why don't I just go with the cheapest hosting?
    A host has to make a profit to continue operating. Some hosts do not properly understand the...
    Views: 914
    Article Are there any hidden costs, or setup fees?
    No, there are no hidden costs or fees associated with having a hosting account with our services.
    Views: 935
    Article Can I have Warez, Appz, Serialz and or commercial software on my homepage?
    No, if we find them in your directory or links to them, your entire account will be subject to...
    Views: 932
    Article Can I host friends' websites?
    Yes, you may host your friends, just make sure you have a hosting account that has spare addon...
    Views: 892
    Article Can I order even though I do not live in the UK?
    Yes, you can still order with us. We can host all international domain names and also we accept...
    Views: 933
    Article Can I run a phpbb forum (message board) on my site?
    Absolutely! In fact you can install it instantly through your control panel. Phpbb is free,...
    Views: 5847
    Article Can I upgrade my plan or features later?
    You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
    Views: 967
    Article Do I have to have your banner on my site?
    Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
    Views: 997
    Article Do I need a static/dedicated IP address?
    Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
    Views: 927
    Article Do you host adult sites?
    No we do not host, nor allow hosting of adult sites on our servers. Please take care when...
    Views: 887
    Article Do you offer password protected directories?
    Yes, using our web-based control panel you can easily protect any directory without having to...
    Views: 978
    Article Do you offer Server Side Includes (SSI)?
    Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
    Views: 930
    Article Do you offer Telnet or SSH access?
    By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...
    Views: 975
    Article Do your servers support XML?
    Yes, all of our servers support XML.
    Views: 1270
    Article How do I signup?
    On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
    Views: 1286
    Article How long after I sign up can I start building my site?
    If your account is automatically approved, your machine user will be created and ready for...
    Views: 941
    Article Information Needed For SSL Certificate - CSR
    We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
    Views: 881
    Article Is there a minimum time contract/commitment required?
    All hosting is paid in advance for the period you select at sign up, this may be 1 Month, 1 Year...
    Views: 961
    Article Setup Time?
    What is the setup time on your services? Accounts are set-up as soon as payment is confirmed. An...
    Views: 1263
    Article What database do you offer?
    We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
    Views: 921
    Article What happens if I exceed my allocated bandwidth?
    You will receive an automatic e-mail message warning you that you have reached 80% of your...
    Views: 901
    Article What if my site breaks your Terms of Service?
    Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
    Views: 991
    Article Why don't you offer unlimited bandwidth?
    There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
    Views: 880
    Article Will I be able to check my emails when I am away from my home/office computer?
    Yes, we provide all our customers with their own Webmail access. What this means is that you can...
    Views: 904
    Article Will I have unlimited access to update my pages?
    You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
    Views: 936
    Article Will you place any ads on my site?
    Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
    Views: 911

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